Payment Terms
Net 30 days upon factor approval only. For will call, pick up and Trucking orders, cash check ATM check card and credit card (Master Card or Visa) are accepted.

Minimums:
$650 for all shipping orders. $200 for will call orders. (By case lot only).

Shipments:
All shipments FOB local warehouse, FREIGHT COLLECT. Back orders are now available.

Delivery:
Local delivery with a minimum order of $1,500 (within 50 miles of commercial area only. From City of Industry, CA Warehouse). Please contact your local warehouse for more details.

Direct Imports:
Direct Import Program is available. Please contact our Direct Import Department at the City of Industry, CA Headquarters.

Returns:

• Any claim for defective merchandise must be packed in Acme’s Original Boxes without any writing on the box. Claims for defects or missing parts must be made within 60 days. After 60 days there is no service agreement. No Exception.
• Pictures are required to claim defective merchandise with a copy of an invoice. Please e-mail or mail to: rma@acmecorp.com for City of Industry shipments. Please contact your local warehouse for their procedure.
• We will not accept any exchange or return on any used, previously displayed, or assembled merchandise.
• There will be a 20% re-stocking fee for all returned items. (Call for details).
• Any claims for merchandise damaged in transit must be made through the freight carrier. Before signing the freight bill, please inspect all boxes for damages. (Please make sure the carrier signs the freight bill for any damages).
• All returned shipments must be freight prepaid with RMA number and original invoice.
• Online accounts using Drop Shipments, Acme will not be responsible for any freight charges.
• No cash refunds. Exchange and credit only.
• Any exchange for defective merchandise will be shipped with the next order to customers warehouse only.
• For all damage claims, please have the original invoice and RMA number.